Frequent Questions

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Frequent Questions



Licensed

Bonded & Insured


To schedule a pet sit 
please call:
704.483.5658


Click to email

 

Service Area
North Carolina

 Lake Norman Area
Denver
Mooresville
Sherrills Ford
Maiden

ZIP Codes

28037
28115
28117
28673
28650
 

 

 

What will happen at the initial consultation?

I will give you a detailed explanation of my services and will discuss your pets needs, habits, and schedules.  I will also give both you and your pets the opportunity to get to know me better.  There is no cost to you for a consultation, and no obligation.  Please, only serious inquires.

 

What animals do I care for?

I care for most small domestic animals; dogs, cats, birds, and fish.  We will discuss other small animals and services you may need.

 

Can I contact you while I'm away?

Please feel free to contact me as much as you like,  I actually encourage this so that you have no anxiety on your trip about your pets.  I know what it feels like to be worried about what is happening at home and how the "babies" are doing.  I will keep a running log of daily visits for you.

 

What happens if I can't return on the date I'm supposed to?

I understand that things don't always go as planned, but don't worry!  I will continue to provide service until you notify me that you have returned home.  I do ask though, that you give me as much advance notice as possible.

 

Will anyone else be caring for my pets while I'm away?

No.  For the comfort and well being of your pets, it is best to have just one person providing their care and I work alone.  Only in an emergency situation will someone else come in to care for your pets.

 

What happens if my pet becomes ill or injured?

Your pets well being is the most important thing to me.  In the event of an emergency, I will take your pet to the vet of your choice, or if necessary, to the closest vet available.  I will stay with your pet until the appropriate action is taken.  We will discuss this plan at the consultation.

 

What is your plan if a natural disaster or personal emergency would happen to occur?

As we know, sometimes the unthinkable can happen (hurricanes, snow, ice, etc.).  At the consultation, we will discuss a back up plan to handle these situations, should they occur.  You will be able to go away with total peace of mind that your pets are being well taken care of in any situation.

 

Is it all right to have you share sitting duties with our friends/family/neighbor?

I'm sorry, but liability reasons do not allow for that.

 

Other sitters charge extra for holidays, what is your policy?

I do not charge extra for my services on the holidays.  However, I do require a deposit during these times that will be non-refundable if canceled less than 72 hrs. prior to the first visit.

 

What if I need your services at the last minute?

Once we have our initial consultation, I will try to accommodate you, rest assured.  It is always easier to do that if I have your key on file.

 

Call and order your services today!   704.483.5658

 

 
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